Local Support Information
The Foodstore is a place where anyone who finds themselves in times of hardship can come to get emergency food.
When visiting for the first time we will need take a few details from you, this is just to make sure you are getting the help you need. You will always be welcomed into a friendly, warm environment and you can usually have some soup while you wait.
There are a few places in which you can pick up food during the week, this is so that you can visit the place most convenient to you.
The King’s Centre
Wed and Fri – 1pm-3pm
St Mary’s Community Centre Cockerton
Thursday 1pm - 3pm
St Andrew’s Hall
Safer Homes Project
Safeguarding Vulnerable People From Fire and Crime
Do you know that the fire service, police & county council can provide free advice and resources to help make your home safer from fire & crime?
The Safer Homes Project is collaborative working between County Durham andDarlington Fire & Rescue Service, Durham Constabulary, Darlington Partnership and Neighbourhood Watch / community based volunteers with the aim of assisting isolated and vulnerable residents to improve safety and wellbeing in their home.
To find out more or to tell us about a vulnerable neighbour, friend or relative who might benefit from this service please get in touch.
Tel No. 0191 3755561 or 0845 2234221 (calls charged at local rate)
Email Address. firstname.lastname@example.org (quote reference saferhomes)
For more information download the leaflet below:
St Teresa's Hospice
The Woodlands, Woodland Road, Darlington, DL3 7UA
Telephone: 01325 254321
St Teresa’s Hospice is an independent charity working across South Durham and North Yorkshire to provide:
- Hospice at Home
- Day Therapy
- In-patient Care
- Family Support and Bereavement Services
Helping people at the time of their greatest need depends on donations, legacies and fundraising – and volunteers enhance all of our services.
Macmillan Cancer Support
The Macmillan Information and Support Centre provides a free, confidential drop in service for anyone affected by cancer. They offer information on a wide range of cancer related topics, financial advice and a bra and headwear fitting service. The staff can help you access counselling services and local support groups. Most importantly have a cup of tea and talk over any problems.
Opening times can vary.
Please ring before making a special journey: 01325 743008
They are located in the main entrance of Darlington Memorial Hospital, next to the reception desk.
ECA Darlington Recovery and Wellbeing Service
The Recovery and Wellbeing Service offer support for people to choose recovery as a way out of dependency.
The Centre Offers a "recovery-orientated" approach to substance misuse (drug and alcohol) treatment including:
- Recovery and Wellbeing Co-ordinators to support an individual through their journey to recovery
- Advice and information
- Prescribing service
- Psychosocial interventions
- Family support service
- Individual and group work
- Structured day care activities
- Access to peer mentoring and mutual aid services
- Harm reduction
COVID-19 Important Information
To reduce the risk of COVID-19 infection, our face-to-face advice are closed.
You can get advice by phone:
Benefit Entitlement Action Team
#BEAT is here to help you navigate the national benefit maze and any local help that maybe available, call now on 0800 048 7023 Monday to Friday 10:00am - 1:00pm.
Health Advice Services
Macmillian and GP Surgeries Outreach Services, telephone advice based appointments can be requested by contacting GP surgeries listed here. For people with cancer and their families, contact Macmillian Information and Support Centre on 01325 743008.
Debt And Money Advice Hub
If you are worried about how you are going to pay your bills this month, please don't ignore the letters; call our helpline for advice on 0800 048 7023 Monday to Friday between 10:00am and 2:00pm. Alternatively, email us your contact details and we will call you back at email@example.com.
Community Support Scheme
If you are in financial crisis: top up your gas and electricity prepayment meters, provide nappies and baby milk, top up pay as you go mobiles, provide basic emergency clothing. Please note we cannot provide cash. You can call us on 01325 734991 Monday to Friday 10:00 am - 1:00 pm and 2:00 pm - 4:00 pm.
How To Claim: Universal Support
Help to Claim is a dedicated service from Citizens Advice to make a new claim for universal credit. Call us for free on 0800 144 8 444 or for online advice visit: help to claim online [External link]
Our Adviceline number
0300 330 1195
Our General Office number
The General Office number doesn't provide advice.
Darlington Citizens Advice
We regret we cannot offer advice by email.