Practice News

28th Jul

COVID-19

In light of the COVID-19 outbreak, we have suspended online bookable appointments.

DO NOT ENTER THE SURGERY – If you require medical attention  please call the practice for a telephone triage assessment or submit an E-consult from our home page – Please be patient as our lines are understandably very busy. 

'We are at work for you, please stay at home for us’ 

You may find it more convenient to submit an E-consult via the link below and you will receive a response from a clinician within 48 hours. 

If your problem is more urgent please contact the surgery by telephone and a telephone triage appointment will be arranged. If the clinician feels you need to be seen, please be reassured that a face to face appointment will be made.

If you have spoken to the doctor and he/she has made a face to face appointment for you, if you are arriving by car -  you must stay in your car in the surgery carpark at your given appointent time the GP or nurse will ring you on your mobile to enter the building giving you a room number to enter and following the one way system in the surgery. If you are walk-in your will be allocated a seat in our waiting room.

Please stay at home if you have any of the following symptoms:

  • a high temperature - you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough - you have been coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

To protect others, stay indoors and avoid contact with other people (as you would with the flu):

  • DO NOT go to a GP surgery, pharmacy or hospital
  • DO NOT leave your house, for example to go for a walk, to school or public places
  • DO NOT have visitors in your home (ask people to leave deliveries outside)

–If you live with others then you must stay at home for 10 days, but all other household members who remain well must stay at home and not leave the house for 14 days

 –After 10 days of self-isolation, people who feel better and no longer have a high temperature can return to their normal routine
 
–If they have serious symptoms that they cannot manage or have no signs of improvement after 10 days they should use NHS111
 
•If your symptoms worsen please see NHS website for more information www.nhs.co.uk/coronavirus or call 111 

If your employer insists on a sick note for Self Isolation please visit 

https://111.nhs.uk/isolation-notedo 

do not call your GP surgery.   

Thank you.

We are not taking paper prescription please

Email at:- darccg.prescriptions.denmarkstreet@nhs.net 

Sorry for any inconvenience and thank you for understanding. 

Coronavirus: 
CHECK ONLINE AT GOV.UK AND AT NHS.UK FOR ADVICE AND THE LATEST COVID-19 INFORMATION.

DO NOT ATTEND THE PRACTICE IF YOU SUSPECT THAT YOU HAVE CORONAVIRUS

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

If you have spoke to the doctor and he has made a face to face appointment for you, if you are arriving by car -  you must stay in your car in the surgery carpark at your given appointent time the GP or nurse will ring you on your mobile to enter the building giving you a room number to enter and follow the one way system in the surgery.

In England, Face coverings will be mandatory from Friday 24 July in the following settings:

  • public transport
  • indoor transport hubs (airports, rail and tram stations and terminals, maritime ports and terminals, bus and coach stations and terminals)
  • shops and supermarkets (places which are open to the public and that wholly or mainly offer goods or services for retail sale or hire)
  • indoor shopping centres
  • banks, building societies, and post offices (including credit unions, short-term loan providers, savings clubs and money service businesses)

You are expected to wear a face covering immediately before entering any of these settings and must keep it on until you leave.

Face coverings are also needed in NHS settings:

  • Hospitals and primary or community care settings, such as GP surgeries.

They are advised to be worn in care homes. Individual settings may have their own policies and require you to take other measures.

You are also strongly encouraged to wear a face covering in other enclosed public spaces where social distancing may be difficult and where you come into contact with people you do not normally meet.

Where this law does not apply

Face coverings are required to be worn in any shops, including food shops and supermarkets, but are not required in hospitality settings, including restaurants with table service, bars, and pubs. They are also not required in entertainment venues (such as cinemas or casinos), visitor attractions (such as heritage sites or museums), exercise and sports venues (such as gyms).

Where a shop is within another premises which does not require a face covering (such as a museum or other visitor attraction) they are required in the shop only. Check for signage upon entry and exit to know when this is the case.

When you can remove a face covering

You can remove your face covering in order to eat and drink if reasonably necessary (see Section 3). This should be in an area that is specifically for the purposes of eating and drinking, such as a food court.

If a shop or supermarket has a café or seating area for you to eat and drink, then you can remove your face covering in this area only. You must put a face covering back on once you leave your seating area.

The government’s guidance for keeping workers and customers safe during COVID-19 in restaurants, pubs, bars and takeaway services clearly advises that designated indoor seating areas for customers to eat or drink should at this time only be open for table service, where possible, alongside additional infection control measures.

How to wear a face covering

A face covering should:

  • cover your nose and mouth while allowing you to breathe comfortably
  • fit comfortably but securely against the side of the face
  • be secured to the head with ties or ear loops
  • be made of a material that you find to be comfortable and breathable, such as cotton
  • ideally include at least two layers of fabric (the World Health Organisation recommends three depending on the fabric used)
  • unless disposable, it should be able to be washed with other items of laundry according to fabric washing instructions and dried without causing the face covering to be damaged

Face covering exemptions 

You do not need to wear a face covering if you have a legitimate reason not to. This includes:

  • young children under the age of 11 (Public Health England do not recommended face coverings for children under the age of 3 for health and safety reasons)
  • not being able to put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability (within the meaning of section 6 of the Equality Act 2010)
  • if putting on, wearing or removing a face covering will cause you severe distress
  • if you are travelling with or providing assistance to someone who relies on lip reading to communicate
  • to avoid harm or injury, or the risk of harm or injury, to yourself or others
  • to avoid injury, or to escape a risk of harm, and you do not have a face covering with you
  • to eat or drink if reasonably necessary
  • in order to take medication
  • if a police officer  (including a British Transport Police officer) or other authorised person requests you remove your face covering

There are also scenarios when you are permitted to remove a face covering when asked:

  • if asked to do so in a bank, building society, or post office for identification
  • if asked to do so by shop staff or relevant employees for identification, the purpose of assessing health recommendations, such as a pharmacist, or for age identification purposes including when buying age restricted products such as alcohol
  • if speaking with people who rely on lip reading, facial expressions and clear sound. Some may ask you, either verbally or in writing, to remove a covering to help with communication

Please DO NOT approach a GP surgery to ask for a doctor’s notes to exempt from the requirement on health grounds, for example, asthma. 

Exemption cards

Some people may feel more comfortable showing something that says they do not have to wear a face covering.This could be in the form of an exemption card, badge or even a home-made sign.

This is a personal choice and is not necessary in law.

Those who have an age, health or disability reason for not wearing a face covering should not be routinely asked to give any written evidence of this. Written evidence includes exemption cards.

If you are exempt from wearing a face covering, you can download or print an excemption card below and carry it with you. You may want to print it and wear it on a lanyard or attach it to your clothing. You can show it if you are asked why you are not wearing a face covering. 

Last updated: July 24, 2020